Refund Policy

Payments made for AuthentEscapes escorted experiences are fully refundable, less a $250 per person administrative fee, up to 180 days prior to departure.  Cancellations requested within 180 days of departure are nonrefundable, unless the traveler has opted for AuthentAssure trip protection.

AuthentAssure allows travelers to roll over their trip investment to apply toward a future AuthentEscapes purchase, which must be booked within one year of the original travel date. Please contact us for details.

AuthentAssure Trip Protection
We strongly advise all travelers to protect their trip investment with AuthentAssure which allows travelers to cancel for any reason up to 7, 14 or 21 days prior to  departure, according to the terms of your plan.*  

Involuntary Cancellations
Please note that AuthentEscapes reserves the right to accept and cancel reservations for travelers who join escorted programs at our discretion.  If, during the reservations process, our team anticipates a negative outcome will result to fellow travelers or the tour may potentially be disrupted by a specific party or individual, the reservation will be cancelled and any penalties incurred will be the responsibility of the identified party.

*AuthentAssure must be purchased at time of deposit. AuthentAssure ensures the rollover of funds (less the assurance fee) in accordance with your purchased AuthentAssure plan (A, B or C), to be applied toward future travel with AuthentEscapes and booked within one year from original travel date, should you have to cancel for any reason up to 7, 14 or 21 days prior to  departure, according to the terms of your plan. See below for details of each plan.

Three levels of AuthentAssure Trip Protection

Plan A - 5 percent premium with full rollover for AE trip within one year for all cancellations for any reason made 21 days prior to trip date.

Plan B - 10 percent premium. Receive 50 percent cash refund and 50 percent rollover for for AE trip within one year for all cancellations for any reason made 14 days prior to trip date.

Plan C - 15 percent premium. Receive 80 percent cash refund and 20 percent rollover for AE trip within one year for all cancellations for any reason made 7 days prior to trip date.

AuthentAssure does not cover trip delay or interruption, illness or losses on the ground while traveling.  We strongly recommend MedJet Assist Membership and can advise on travel insurance coverage on a case-by-case basis.