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Payments made for AuthentEscapes escorted experiences are fully refundable, less a $250 per person administrative fee and subject to additional cancellation penalties imposed by air vendors, up to 180 days prior to departure.  Some tours may not be eligible for a full refund due to the operator or property policy.  Please inquire for details.

Cancellations requested within 180 days of departure are nonrefundable, unless the traveler has opted for AuthentAssure trip protection.

AuthentAssure Trip Protection

We strongly advise all travelers to protect their trip investment with AuthentAssure which allows cancellation for any reason up to 7, 14 or 21 days prior to departure, according to the terms of your plan. 

With AuthentAssure, travelers may rollover funds invested in a trip to apply toward a future AuthentEscapes travel purchase in the same destination, which must be booked within one year of the original travel date. AuthentAssure does not cover trip delay or interruption, illness or losses on the ground while traveling.  We strongly recommend MedJet Assist Membership and can advise on travel insurance coverage on a case-by-case basis.Please contact us for details.

*AuthentAssure must be purchased at time of deposit. AuthentAssure ensures the rollover of funds (less the Assurance Fee Premium) in accordance with purchased AuthentAssure Plan A, B or C.  Funds will be applied toward future travel with AuthentEscapes booked within one year from original travel date, should you have to cancel for any reason up to 7, 14 or 21 days prior to  departure, according to the terms of your plan. The rollover of funds is subject to possible increase of fare due to inventory availability and/or seasonal rate changes that may apply to the rebooked date.

Three levels of AuthentAssure Trip Protection

PLAN A

Receive a  full 100% rollover of funds for an AuthentEscapes trip within one year for all cancellations for any reason made 21 days prior to travel departure date.  Assurance Fee is 5% premium. 

PLAN B

Receive 50 percent cash refund and 50 percent rollover for an AuthentEscapes trip within one year for all cancellations for any reason made 14 days prior to travel departure date.  Assurance Fee is 10% premium.

PLAN C

Receive 80 percent cash refund and 20 percent rollover for an AuthentEscapes trip within one year for all cancellations for any reason made 7 days prior to travel departure date.  Assurance Feeis 15% premium.
 

Involuntary Cancellations

Please note that AuthentEscapes reserves the right to accept and cancel reservations for travelers who join escorted programs at our discretion.  If, during the reservations process, our team anticipates a negative outcome will result to fellow travelers or the tour may potentially be disrupted by a specific party or individual, the reservation will be cancelled and any penalties incurred will be the responsibility of the identified party.

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